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Terms and Conditions

1. Welcome

Welcome to NurseStuff.com.au! By using our site, you agree to the following Terms and Conditions which constitute the Terms of Use. You will always be able to view the most current version by clicking on a link at the bottom of any page on our site. This website is owned and operated by eNurse Pty Ltd (ACN 21146350665) trading under the registered trade name of NurseStuff. Use of this internet site is conditional on your acceptance and compliance with the terms, conditions, notices and disclaimers throughout the site. Your use of this website constitutes your agreements to the Terms of Use.  Some uses of this site, including the purchase of products through this internet site, may be subject to additional terms displayed on the relevant pages of this internet site. eNurse.com.au reserves the right to update these Terms and Conditions from time to time. Since you are bound by the Terms of Use when using this site, it is recommended that you refer to these Terms of Use, and elsewhere on the site, regularly to ensure you are aware of any changes. If you have any questions, concerns or problems with the website or the Terms of Use, we ask you to refer them immediately to the website administration at sales@nursestuff.com.au.



2. Copyright of the content on the website and Intellectual Property

All intellectual property in relation to content on this Site belongs to eNurse or its licensors, advertisers or affiliates. By accessing the site you obtain no interest in that intellectual property. All content on this Site is protected by Australian and international copyright and other intellectual property laws. You may not do anything which interferes with or breaches those laws or the intellectual property rights in the content. All rights not expressly granted under these Terms & Conditions are reserved by eNurse Pty Ltd. You must not modify, copy, reproduce, communicate to the public, republish, frame, upload to a third party, post, transmit or distribute the Content in any way except as expressly provided for on the Website or expressly authorised in writing by eNurse.com.au, the trademark owner's permission  or the owner of the copyright subsisting in the Content. The use of materials from the Website on any other website or networked computer environment is similarly prohibited. You must not use the Website in any manner or for any purpose which is unlawful or in any manner which violates any right of eNurse.com.au or the owner of the copyright subsisting in the Content or which is prohibited by the Terms of Use. All rights not expressly granted in the Terms of Use are reserved.



3. Copyright of other material

eNurse.com.au makes no warranties or representations that material on other websites to which the Content is linked does not infringe the intellectual property rights of any person anywhere in the world.



4. Dealing with Advertisers, Third Party Links and Content

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the site, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the site. This Site contains third party content, or links to third party sites, which is subject to that third party's terms and conditions of use. Nothing on this Site should be construed as granting any licence or right for you to use that content. No relationship between eNurse.com.au and the third parties or any endorsement by eNurse.com.au of that third party, its site or the products or services which it is advertising on this Site, may exist as a result of these third party links. eNurse.com.au provides accounts for third parties to list and advertise content on this site and as such puts complete responsibility and liability on the persons and companies listing such content. This includes but is not limited to the accuracy of listed content, the legal rights of the company to list and advertise such content and any adverse events that may occur as a result of the listings. The Jobs, Courses and Events listing facility is intended for companies who willingly and legally have the right to list such content.



5. Our Information, Liability and Indemnity

eNurse Pty Ltd does not exclude any rights and remedies in respect of goods or services under the Trade Practices Act 1974 (Cth) or equivalent State or Territory legislation which cannot be excluded, restricted or modified. However, eNurse excludes all rights, remedies, conditions and warranties in respect of goods or services from your use of the Site whether based in statute, common law or otherwise to the extent permitted by law. eNurse' liability for any breach of a term or condition implied by law is limited at eNurse' discretion, to the cost of the service or resupply of the service in question. You indemnify eNurse, and each of their directors, officers, employees and agents against any action, claim, loss or expense which it incurs which arises from your use of the Site. Whilst eNurse takes great care in ensuring the accuracy of information presented on the site the content is provided to you "as is" and on an "as available" basis and on the condition that you undertake all responsibility for assessing the accuracy of the content and rely on it at your own risk. Any content on the Site may be changed at eNurse' sole discretion and without notice. Our aim is to provide you with up-to-date education, news and events. Please remember that educational content found on this site is meant for adults who are licensed healthcare professionals. Although we make attempts to ensure information is accurate and supplied by reputable parties eNurse.com.au does not warrant or take any responsibility whatsoever for the accuracy of the content both on the site or supplied to the site. Under no circumstances should you use information on this site in place of your professional clinical judgment or the procedural policies, guidelines or protocols in your work area. You should always work only within your scope of competency. If you have any concerns or note any discrepancy in information on the site we urge you to contact our administration immediately at sales@nursestuff.com.au.



6. Your Obligations/eCommerce

We have taken good measure to ensure that the site has security measures in place and handle all payment information with industry standard practices. However, if you choose to make payments online either in the shop or for membership, you must accept responsibility for the risks of online shopping that standard SSL certificates and data encryption may not be able to protect you against. eNurse will never request any credit card or account information by email.  If you ever receive a request like this please notify us immediately and keep a copy of the email. While we take your privacy seriously and implement measures to assure the safety of information we collect, you are responsible for maintaining the security of your password. You are responsible for notifying us immediately of any unauthorized use of your account details or any other security breech relating to your password. You are also responsible for the privacy of your credit card information while entering it in to our SSL secured checkout. We recommend that you do not use public areas such as internet cafes to order online or sign in to your account. It is your obligation to sign out of your account after each use. We highly advise that you do not allow your web browser to save your password or username.



7. Placing an order for products

You may order Products by selecting and submitting your order through the site in accordance with these terms and conditions. Any order placed through this Site for a Product is an offer by you to purchase the particular Product for the price notified (including the delivery and other charges and taxes) at the time you place the order. We may ask you to provide additional details or require you to confirm your details to enable us to process any orders placed through the Site. You agree to provide us with current, complete and accurate details when asked to do so by the Site.



8. Acceptance or rejection of an order

In certain circumstances, we may need to reject your order. This may happen where the requested Product is not available or if there is an error in the price or the product description posted on the Site. We will do our best to notify relevant customers of any cancellations or rejections of orders.



9. Backorders

If we determine that we do not have a particular Product in your order in stock, we will use reasonable endeavours for 30 days to order the relevant Product (“Back Ordered Products”). In this instance, we will do our best to notify you of the relevant Back Ordered Products and the anticipated delivery date.



10. Delivery of products

We will only deliver Products ordered through the Site to a location where we provide delivery services. You may obtain further information about our delivery timeframes and how we deliver certain Products by calling our Customer Service Team on 1300 886 814. Delivery Fees for your purchase are dependent on your order and location.  Within Australia, and for regular orders (purchased on the website), the standard postage will apply (see Postage and Handling information).  International postage will be dependent on your location and the size and weight of your parcel.  You can request a quote for the postage fee by emailing us (sales@nursestuff.com.au) or calling us (1300 886 814). We recommend that you are present when your parcel/items are delivered as you may need to sign for them.  The policy of the courier company will be followed in the case of all deliveries.



11. Cancelling an order

We may cancel your order without any liability to you for that cancellation if:
  • The products are no longer available
  • We reasonably believe that the purchase was placed outside of these Terms and Conditions.
If we do cancel your order, we will do our best to notify you of the cancellation and, if you have not paid already, we will not charge you for the order.  If you have paid, we will either refund you for the price of the item or will provide you with an in-store credit for the amount of your purchase. You may cancel an order at any time by contacting our Customer Service Team on sales@nursestuff.com.au or 1300 886 814.  If the product has already been posted, you may not be refunded the postage amount.



12. Fees and Charges

We will charge you for the purchase price of the item and any postage and handling costs as either provided to you in a personal quote or as stated on the Website.



13. Damaged products and returns

If you purchased insurance with your order, we will cover any loss or damage incurred during transit (up to the total cost of the items purchased or that were included in that parcel).   If any items are damaged upon delivery, you can call the Customer Service Team on 1800 886 814 or email us (sales@nursestuff.com.au). We accept returns for items that are still in brand new condition (unused) or that are under warranty.  We have the right to refuse refunds or exchanges if we reasonably believe that:
  • The item has been used and is no longer new
  • The item being returned was not originally purchased from the Website.
For more information see the Returns, Replacements and Warranties Policy.



14. Privacy

We take the protection of your personal information very seriously and as such have put in security measures on the website. We recommend that you do not use public areas such as internet cafes to order online or sign in to your account. It is your obligation to sign out of your account after each use. We highly advise that you do not allow your web browser to save your password or username. If you have concerns at any time please just contact administration. We do not store credit card details or provide your personal details to any parties that do not relate specifically to your purchase.  In the case your product may be under warranty with the manufacturer, with your permission, we may provide the manufacturer with details that will assist them in honouring the warranty claim.

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